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Delivery

All about delivery

We believe that unique and quick delivery options will make a great difference to our customers. We want to bring great value whether our customers focus on lead time, price or flexibility. Furnishd have what it takes to give our customers what they want. We cater for every customer requirement from regular home delivery of single to multiple items regardless of weight or size, most of which can be sent from our suppliers warehouse in the UK within 72 hours

  

Next day despatch

To receive our quickest method of despatch then please ensure you use PayPal payment method.

If you place an order by 12PM, and the product is in stock – we will aim to despatch it the following day, for delivery the next day. This can be direct to your home, or any other specified address on order.

 

Standard Despatch time

For payment methods made directly to us via Credit or Debit card either on website or over phone then they are subject to 5 working days lead time prior to being despatched, this is to ensure both ours and your safety regarding fraudulent transactions, as our products are higher value and unfortunately can be subject to a lot of fraudulent attempts we have had to delay despatching until our payment merchant (Stripe) confirm that everything is ok.

 

Delivery information UK

Whist product is manufactured in our partners factories the stock is held in their UK warehouses, with an intention to deliver to customers within a few days, our website will always show stock availability.

Our Home Delivery prices include delivery charge for most mainland areas of UK.

 

For following postcodes extra delivery charge applies.


Postcodes AB10/11/12/15/16/24/25, DD, DG, EH, FK1-18, G, ALL KA except 27-28 see below, KY, ML, PH1-10, IOW PO31-41, Scilly Isles TR21-25 TD, Higher charges to PA1-19, Scottish Highlands all other AB postcodes IV1-56 FK19-21 KA27-28 KW1-14 PA20-39 All PH except 1-10

 

We also can operate a 2 Man Home delivery service Extra charges as follows

Mainland UK

 

£35 up to 69.99kg

£40 70kg - 79.99kg

£45 80kg - 89.99kg

£50 90kg - 99.99kg

For more than 100kg, please contact us beforehand so we can get a quote from our couriers for you.

 

Central Scotland

 

£45 up to 69.99kg

£52.50 70kg - 79.99kg

£60 80kg - 89.99kg

£67.50 90kg - 99.99kg

For more than 100kg, please contact us beforehand so we can get a quote from our couriers for you.

 

Scottish Highlands

 

Prices start from £75 but please contact us before ordering for a tailored quote.

Furnishd.co.uk endeavors to keep to expected delivery times. Should we be unable to deliver within the set date, we will naturally inform the customer and decide on a new delivery date.

When using the 2 man service you can specify a delivery date that is no less 5 working days and no more than 28 working days from date of order, we will Endeavour to delivery on this date, and will contact you at the earliest convenience if this is not possible to arrange a more suitable date.

 

Delivery information Ireland

Whist product is manufactured in our partners factories, we keep stock in UK warehouses, with an intention to deliver to customers within a few days, our website will always show stock availability.

Furnishd endeavors to keep to expected delivery times. Should we be unable to deliver within the set date, we will naturally contact you and arrange a new delivery date.

 

Transportation damages

Our high specification packaging for products, is designed for transportation through a home delivery network. We do appreciate that on a small number of occasions damages do occur. If a product is damaged upon delivery, this should be signed as damaged and refused. You should then contact us straight away, so that we can assist with the problem. If damage is discovered when the product has been accepted, we will of course offer spare parts no questions asked. All you need to do is contact us via the contact us form and provide as much information as possible or call on the number on website.

 

Replacement parts 

Our factory has in place a high standard of quality checks; however, in the unlikely event you have a damaged or missing part, you can go on line and order the item Replacement parts. The replacement part will be dispatched direct to you from our UK warehouse or factory.

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